Workshop & Courses Policy

BELLA FORMOSA GARTEN
ABN: 93 377 300 559
Effective Date: 1 March 2026

Our workshops and courses are small, carefully prepared, and centred on quality experience.

This policy applies to all one-day workshops and multi-day courses and should be read with our Terms & Policies.

Privacy

We collect your information to manage bookings, communicate updates, and process payments.
Payments are handled securely via third-party providers (e.g. Stripe, PayPal).
Data is stored securely and only shared where required by law.

Photography / Videos

Photos or videos may be taken during sessions. They will only be used with your consent
Please inform us before the session if you do not wish to appear.
Non-identifiable images (for example, hands arranging flowers) may be used.

Your Rights

You may access, correct, or request deletion of your data, and withdraw consent at any time (subject to legal requirements).

Age Requirements

Participants must be 18+.
Participants under 18 are welcome if accompanied by a parent or guardian, who remains responsible for their supervision at all times.

Attendance

Please arrive at least 5 minutes early. Late arrivals may miss important instruction, and sessions will begin promptly out of respect for all participants.

Class Size & Cancellations

Minimum: 2 participants | Maximum: 8 participants

We reserve the right to cancel or reschedule a class due to insufficient enrolment, illness or unforeseen circumstances.

In such cases, participants will be offered a full refund or transfer to an alternative date.

Cancellations & Refunds

One-Day Workshops

More than 2 working days’ notice: transfer or credit
Within 48 hours: 50% fee applies
Within 24 hours / no-show: 100% fee applies

This reflects preparation and fresh materials.

Multi-Day Courses

Missed sessions are non-refundable and non-transferable.

General

By booking a workshop or course, you agree to this policy and the broader terms outlined in our Terms & Policies section.

If you have any questions or need further clarification, please feel free to contact us:

📧 Email: enquiries@bellaformosagarten.com.au
📞 Mobile: 0424 003 558
📍 Postal Address: 26 Oakdene Crescent, Carnegie VIC 3163